Privacy Policy

1. Personal information we collect

The personal information we collect will depend on how you interact with us.

It may include:

• your name;
• email address and telephone number;
• information you provide when making an enquiry through our website or contacting us directly;
• information relating to your business, organisation or professional role;
• correspondence and other communications with us; and
• technical information generated when you use our website, such as IP address, browser type, device information and website usage information, where collected through our website technologies.

We generally do not seek to collect sensitive information through our website. If you provide sensitive information to us, we will handle it in accordance with applicable privacy law.

2. How we collect personal information

We generally collect personal information directly from you, including when you:

• submit an enquiry through our website;
• contact us by email, telephone or another communication channel;
• meet or correspond with us in connection with a project, investment, development opportunity or business relationship; or
• otherwise provide information to us in the course of our business activities.

We may also receive personal information from third parties where appropriate, including professional advisers, consultants, business partners or publicly available sources.

3. Why we collect and use personal information

We may collect, hold, use and disclose personal information for purposes including:

• responding to enquiries;
• communicating with prospective and existing clients, investors, joint venture partners, consultants and other business contacts;
• evaluating and managing property development and development management opportunities;
• managing our professional and commercial relationships;
• operating, maintaining and improving our website;
• administering our business;
• complying with legal and regulatory requirements; and
• protecting our legal rights and legitimate business interests.

Where appropriate, we may also use your contact details to provide information about Arcadia, our projects or other matters that may be relevant to you. You may ask us to stop sending such communications at any time.

4. Disclosure of personal information

We may disclose personal information where reasonably necessary for our business activities, including to:

• our employees and related entities;
• professional advisers, including lawyers, accountants and consultants;
• property, design, construction and development advisers and contractors where relevant;
• technology, website hosting, cloud storage and other service providers;
• business partners or counterparties where appropriate in connection with a project or transaction; and
• government agencies, regulators, courts or other parties where required or authorised by law.

We do not disclose personal information for purposes unrelated to those for which it was collected unless permitted or required by law.

5. Website, cookies and analytics

Our website may use cookies and similar technologies to support website functionality and understand how visitors use the site. Some information collected through these technologies may constitute personal information.

You can generally control cookies through your browser settings, although disabling certain cookies may affect website functionality.

6. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Personal information may be held electronically or in other forms, including through service providers that support our business operations.

No method of transmitting or storing information electronically is completely secure, but we take reasonable measures appropriate to the nature of the information we hold.

7. Overseas handling of personal information

Some of our service providers may use systems or infrastructure located outside Australia.

Where personal information is disclosed to an overseas recipient, we will handle that disclosure in accordance with applicable Australian privacy law.

8. Accessing or correcting your information

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.

To make a request, please contact us using the details below. We may need to verify your identity before responding.

In some circumstances, applicable law may permit us to refuse access or correction. If this occurs, we will explain the reasons where required.

9. Privacy enquiries and complaints

If you have a question or concern about how we have handled your personal information, please contact us using the details below.

We will consider your enquiry or complaint and respond within a reasonable period.

If you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner.

10. Contact us

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, information-handling practices or legal obligations.

The current version will be published on this website together with the date it was last updated.